Privacy policy.

Privacy Notice of Caledonian Sweeps Ltd

We at Caledonian Sweeps Ltd respect your privacy and are committed to protecting your personal data. This privacy notice outlines how we collect, use, and safeguard your personal information when you interact with our website or services. It also explains your privacy rights and how data protection laws protect you.

Sections of this Notice

  1. Who We Are and Important Information

  2. The Personal Data We Collect About You

  3. How We Collect Your Personal Data

  4. How We Use Your Personal Data

  5. Who We Share Your Personal Data With

  6. International Transfers

  7. Data Security

  8. Data Retention

  9. Your Legal Rights

  10. Changes to this Notice

  11. Queries, Requests, or Concerns

1. Who We Are and Important Information

Purpose of this Privacy Notice

This notice explains how Caledonian Sweeps Ltd collects and processes your personal data, including data provided when you contact us, purchase a service, or request information.

This website is not intended for children, and we do not knowingly collect data from individuals under 18.

Please read this notice alongside any other privacy notices we provide to ensure full understanding of how and why your data is processed.

Data Controller

Caledonian Sweeps Ltd is the controller responsible for this website and for processing your personal data. When we refer to “Caledonian Sweeps Ltd,” “we,” “us,” or “our,” it refers to the company responsible for handling your data.

For all data-related matters, contact the customer service team at caledoniansweeps@outlook.com.

2. The Personal Data We Collect About You

We may collect and process the following personal data:

  • Identity Data: First and Last Name

  • Contact Data: Address, Email, and Telephone Number

We do not process sensitive data such as health, ethnicity, religious beliefs, or criminal records.

3. How We Collect Your Personal Data

We gather personal data directly through forms you complete (e.g., on our website or via email/phone).

4. How We Use Your Personal Data

We will only use your data when the law allows us to, including:

  • To perform a contract or deliver requested services

  • For legitimate business interests (e.g., improving services)

  • To comply with legal obligations

We do not use your personal data for unsolicited marketing without your explicit consent.

5. Who We Share Your Personal Data With

We may share your data with:

  • Trusted service providers who assist in delivering our services

  • Regulators or legal authorities, if required

We ensure third parties handle your data securely and lawfully.

6. International Transfers

We do not transfer your personal data outside the UK.

7. Data Security

We implement appropriate technical and organisational measures to secure your data against accidental loss, misuse, or unauthorised access.

8. Data Retention

Your data will be retained only as long as necessary to fulfil the purposes we collected it for, including legal and business obligations.

9. Your Legal Rights

You have the right to:

  • Request access to your personal data

  • Request correction or deletion of your data

  • Withdraw consent at any time (if applicable)

  • Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your rights are being violated

10. Changes to this Notice

We may update this notice periodically. Please review it regularly for updates.

11. Queries, Requests, or Concerns

For questions about this notice or to exercise your rights, contact us at:
CaledonianSweeps@outlook.com.

If you remain unsatisfied, you may contact the ICO at 0303 123 1113 or via their website: https://ico.org.uk.